Privacy Policy

1. Information We Collect
Contact Information: Name, phone number, email address, and mailing address.
Educational Records: Student enrollment, attendance records, academic performance.
Communication Preferences: Opt-in choices for notifications via email, SMS, or phone calls.
Device & Usage Information: Technical data such as IP address, browser type, and device ID.
2. Use of Collected Information
Deliver and improve educational services.
Communicate essential school-related information.
Ensure compliance with federal and state policies.
Enhance security and prevent unauthorized activities.
3. Data Sharing with Trusted Educational Partners
We do not sell or trade personal data to third parties. Limited data may be shared with partners that provide:

Learning management systems.
Online assessment and tutoring tools.
Communication platforms.
State and federal reporting agencies.
All data sharing complies with FERPA and SOPIPA regulations.

4. SMS Communication Policy
By opting into SMS notifications, you agree to receive messages for:

While on the phone with the user, we ask the customer to confirm if they wish to receive additional information via SMS. If the user agrees, the information is sent. We do remind them that messaging and data charges may apply, message frequency may vary and that they can opt-out at any time by replying STOP and that HELP provides them more information. We also ask them to refer to our privacy policy on our website.
Emergency notifications (e.g., school closures, safety alerts).
Attendance alerts and reminders.
Important district announcements and event notifications.
Staff and faculty work-related communications.
Message Frequency: The frequency of messages may vary depending on specific situations and needs. Some days may involve multiple messages, especially in active conversations or urgent events.

Opting In: Consent is required before receiving SMS messages. You may provide consent by:

Text START to receive text messages from Jefferson Union High School District. Message frequency may vary. Message and Data Rates may apply. To end messaging from us, reply with STOP. Reply with HELP for more information.

Checking an opt-in box during registration.
Providing verbal or written consent.
Sending an initial text message to JUHSD.
Opting Out: You can reply "STOP" at any time to unsubscribe from SMS communications. Opting out will remove you from all SMS notifications, though you may still receive essential information via email or phone calls.

Assistance: For help, text "HELP" or visit our website at www.juhsd.net.

We do not share/sell personal data (phone numbers) with third parties.

Message & Data Rates: Standard message and data rates may apply.

Compliance with The Campaign Registry (TCR): JUHSD has registered its SMS campaigns with The Campaign Registry (TCR) to improve transparency and minimize message filtering or blocking by mobile carriers.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Email Communication and PII
For security, avoid sending sensitive information via email unless necessary. We recommend:

Using district-approved email accounts.
Verifying recipients before sending sensitive data.
Minimizing personally identifiable information (PII) disclosure.
6. Data Protection & Security
Encryption of sensitive data during storage and transmission.
Restricted access to personal records to authorized personnel.
Regular security audits and staff training on data protection best practices.
7. Your Rights & Choices
Under CCPA and FERPA, you have the right to:

Access, correct, or delete your personal information (subject to legal retention requirements).
Request details about data collection and usage.
Opt out of non-essential communications.
For inquiries, visit our Student Services Staff Directory to contact the Director of Student Services.

8. Updates to This Policy
We may update this policy periodically. Significant updates will be communicated via email or other official channels.